SUCCESS STRATEGIES
The Polished Professional - October, 2003
Publisher: Gloria Starr - Starr Communications
expert@gloriastarr.com
http://www.globalsuccessstrategies.com
The Executive Finishing School ™ Flagship
Program
A great attitude does much
more than turn on the lights in our worlds; it seems to magically connect
us to all sorts of serendipitous opportunities that were somehow absent
before we changed." Earl
Nightingale
TELEPHONE TIPS
Smile when you answer the phone and your voice will sound more pleasant.
If you dial a wrong number, apologize and hang up. Speak directly into
the mouth piece. Do not eat, drink or shuffle papers while on the phone.
Background noises are heightened and will irritate. Vary the tonality
of your voice to add interest to your words. Be considerate of someone's
time. Calls to friends during office hours should be avoided or kept
short if you must make the call.
THE FINE ART OF TOASTING
The tern "toast" comes from an old English custom of placing
a piece of toasted bread in the bottom of a glass to enhance the flavor
of beer or wine. After the toast was saturated, the person would eat
the toast. Today, you may toast with wine, champagne or most any beverage.
Even if you are not drinking it is appropriate to raise a glass in the
spirit of things.
When you are the person being toasted, the rule is not to drink but to either
raise your glass or nod to those toasting you as an acknowledgement. At large
events, please rise when making a toast. It is a sign of respect to stand while
toasting. Please don't click the glasses or silverware to gain attention. Clinking
of glasses is gauche. This custom started in the Middle Ages for the purpose
of spilling a little wine into the other person's glass to assure they were
not being poisoned. Proper protocol suggests that you should rise after being
toasted to and respond with a toast of your own.
Train to be an Image and Etiquette Consultant
with Success Strategies.
Complete details at: http://www.gloriastarr.com/training.htm
Our global empire is growing!
Recent graduates are from the Netherlands, South
Carolina and Moscow. We have a dream, a theme and a team. Why not join
us soon! Certification Program Link
THE POWER OF A SMILE
A smile is like a masterpiece....it's unique, priceless and
everlasting. Have you ever wanted to: smile confidently and more often?
Leave a lasting and powerful first impression? Enhance your smile? Improve
your confidence and self-esteem?
Most of us can answer YES to these questions.
I have just recently invested in cosmetic dentistry to enhance my smile.
I selected Dr. Bruno Paliani as the expert of choice. The care of his
staff and the perfection of my new smile is one of the best investments
I have made in myself! www.smiledentist.com.
A big thank you and smile to my miracle worker in the smile business,
Dr. Paliani.
FREE ARTICLES FOR YOUR PUBLICATIONS
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easy--just print the article in its entirety along with the complete
contact information at the end of each article. I would appreciate a
tear sheet or electronic copy. Thank you! Articles and back
issues of our ezine can be viewed at: http://www.gloriastarr.com/articles.htm
IN THE NEWS
Ms. Starr was recently the
featured guest on 6 radio stations across Canada. As America's foremost
authority on Impression Management she was asked to comment on the image
of the political candidates in the upcoming Provincial elections.
Gloria Starr - Global Success Strategies , Inc.
Established 1983
704-596-9866
America's foremost authority on Impression
Management, Field Manager with Inscape Publishing and adjunct professor at
universities throughout North America. Ms. Starr has conducted seminars
in Australia, South America, Canada, Italy, the Pacific Rim, United States,
China and Japan. Member of the Florida Speaker's Association , Member
of the National Speaker's Association, Winner of the
Golden Web Award 1999-2005 for excellence in design and content.
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Global
Success Strategies Inc.
Phone: 704-596-9866
Fax: 704-596-9108
expert@gloriastarr.com
Contact Us
The leading provider of Image, Etiquette
and Ambassador Skills programs
Established 1983
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